Emergencies · · 4 min read
Burst pipe? What to do in the first 10 minutes
A burst pipe can flood a room in minutes. Here's exactly what to do: find the stopcock, protect the electrics, drain the system and call a 24/7 plumber.
Advice
Plumbing advice from people who fix it
What to do in an emergency, how to look after your boiler, and how to stop problems before they start.
Heating & boilers · · 5 min read
Why does my boiler keep losing pressure?
Boiler pressure dropping below 1 bar? Learn what normal pressure is, how to top it up safely, and the faults that cause pressure loss.
Advice · · 4 min read
Hard water in London and Hertfordshire: what limescale does to your home
London and Hertfordshire have hard water. Here's how limescale affects boilers, immersion heaters and showers, and what you can do about it.
Heating & boilers · · 4 min read
Do you need a power flush? Five signs to look for
Cold spots on radiators, a noisy boiler or black water when you bleed? These are the signs your central heating needs a power flush.
Drains · · 3 min read
Wipes, fat and drains: what not to put down your toilet or sink
Most blocked drains are caused by wipes, fat and sanitary products. Here's what can and can't go down your toilet and sink, and how to keep drains clear.
Emergencies · · 3 min read
Smell gas? Exactly what to do (and what not to do)
If you smell gas at home, here's what to do: get out, don't use switches, turn off the meter and call 0800 111 999. Plus carbon monoxide warning signs.
