24/7 emergency service
Burst pipe repair in London
The short answer
If a pipe bursts, turn off the water at the stopcock straight away, usually under the kitchen sink or where the supply enters the house. Switch off electrics near the water if safe, open cold taps to drain the system and catch what you can. Then call a 24-hour plumber to repair the pipe.
A burst pipe can do serious damage in minutes. When you call, we talk you through isolating the water while we're on our way, then locate and repair the burst quickly.
We also look at why it failed, whether that's frost, corrosion, an old joint or high water pressure, and use quality materials so the repair lasts.
How it works
Burst pipe repair: what happens when you call
- 01
Call or message us
Tell us about the burst pipe; we'll help you turn the water off. Phone, WhatsApp or book online, 24 hours a day. We'll ask a few quick questions and tell you when we can be there.
- 02
Diagnosis and quote
The engineer finds the cause of the burst and its cause, explains it in plain English and gives you a clear quote before any work starts.
- 03
Repair and clean-up
We repair the pipe, restore the water, test everything, tidy up and talk you through how to avoid it happening again.
FAQs
Burst pipe repair questions, answered
What should I do first if a pipe bursts?
Turn off the water at the stopcock immediately. It's usually under the kitchen sink, in a downstairs cupboard or where the supply enters the house. Switch off electrics near the water if it's safe, open cold taps to drain the pipes, move valuables, then call a 24-hour plumber.
Where is my stopcock?
Most stopcocks are under the kitchen sink. Otherwise, look in a downstairs toilet, airing cupboard, under the stairs, in a garage, or near the front door under floorboards. Flats sometimes have one in the communal area. It's worth finding and testing it before an emergency.
How do I stop pipes freezing in winter?
Lag pipes in lofts, garages and outside walls, keep the heating on low when you're away, and leave loft hatches open in very cold spells so warm air reaches the pipes. Fix dripping taps and insulate outside taps. If a pipe freezes, thaw it gently and never use a naked flame.
What customers say
All 165 reviewsEljo from Urgent Plumbers London Ltd is one of, if not the most responsive tradesman I've come across - replied to queries and messages quickly without fuss, and clearly explained issues/reasoning with any work required. Always arrived when he said he would too and was happy to provide all relevant documentation (Gas Safe etc) when asked - would recommend. Quoted for boiler service/replaced our boiler when it was found to be un-serviceable.
Urgent Plumbers were fantastic when my boiler leaked. It was at the worst time possible -early on a Sunday morning when I was rushing out to work. He was so calm , turned up quickly as promised and then was so efficient at working out and fixing the problem. He was also so kind as I was terrified how much it would all cost for a Sunday emergency call out Thank you so much - you're an absolute hero
I'm really pleased with the service. All in the same day the gentleman came to fix an issue in the bathroom. A leaking pipe fixed. Very friendly and professional. I totally recommend their service. Thanks again 😊
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Burst pipe repair near you
Burst pipe repair? We can help today.
Call any time, day or night. We'll tell you when we can be there and give you a clear price before we start.