Plumbing · London & Herts
Saniflo repairs in London
The short answer
A Saniflo is a macerator pump that grinds and pumps waste away from a toilet, shower or basin where there's no gravity drain. Most faults are blockages from wipes or sanitary items, a worn pressure switch, a seized motor or a leaking seal. We repair them with genuine Saniflo parts.
Saniflo and other macerator units let you add a toilet, shower room or utility room without major drainage work. When they go wrong, they need someone who knows how they're built.
We repair the full range, from upflush toilet units to grey-water pumps, and use genuine Saniflo parts so the unit keeps working as it was designed. If a repair isn't worth it, we'll tell you, order a replacement and come back to fit it.

How it works
Saniflo repairs: what happens when you call
- 01
Call or message us
Tell us about the Saniflo or macerator fault. Phone, WhatsApp or book online, 24 hours a day. We'll ask a few quick questions and tell you when we can be there.
- 02
Diagnosis and quote
The engineer finds the cause of the Saniflo fault, explains it in plain English and gives you a clear quote before any work starts.
- 03
Repair and clean-up
We repair or replace the unit, test everything, tidy up and talk you through how to avoid it happening again.
FAQs
Saniflo repairs questions, answered
Why does my Saniflo keep running?
A Saniflo that keeps running usually has a stuck or worn pressure switch, a leaking non-return valve letting water flow back, or a dripping tap or cistern feeding it. Turn off the water to the toilet to see if it stops. If it keeps cycling, the switch or valve needs replacing.
What can't go down a Saniflo?
Only toilet paper and human waste. Wet wipes, including 'flushable' ones, sanitary products, cotton buds, dental floss and fat will block or damage the macerator blades. Most Saniflo call-outs we attend are caused by wipes, so keeping a bin beside the toilet saves a repair.
Can you replace my Saniflo unit?
Yes. If the motor or housing is beyond repair, we'll quote for a replacement, order the right model for your toilet or shower, and come back to fit it. One customer's macerator needed exactly this: we inspected it the same day and fitted the new unit two days later.
What customers say
All 165 reviewsEljo from Urgent Plumbers London Ltd is one of, if not the most responsive tradesman I've come across - replied to queries and messages quickly without fuss, and clearly explained issues/reasoning with any work required. Always arrived when he said he would too and was happy to provide all relevant documentation (Gas Safe etc) when asked - would recommend. Quoted for boiler service/replaced our boiler when it was found to be un-serviceable.
Urgent Plumbers were fantastic when my boiler leaked. It was at the worst time possible -early on a Sunday morning when I was rushing out to work. He was so calm , turned up quickly as promised and then was so efficient at working out and fixing the problem. He was also so kind as I was terrified how much it would all cost for a Sunday emergency call out Thank you so much - you're an absolute hero
I'm really pleased with the service. All in the same day the gentleman came to fix an issue in the bathroom. A leaking pipe fixed. Very friendly and professional. I totally recommend their service. Thanks again 😊
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Saniflo repairs near you
Saniflo repairs? We can help today.
Call any time, day or night. We'll tell you when we can be there and give you a clear price before we start.