Home plumbing services

Leaks, burst pipes and flood clean-up

Water damage gets worse by the minute. We find and fix hidden leaks, repair burst pipes and clean up flooded basements, then deal with the cause so it doesn't happen again.

Home plumbing: common questions

More answers

How can I tell if I have a hidden water leak?

Turn off every tap and water-using appliance, then check your water meter. If it's still moving, water is escaping somewhere. Other signs are damp patches, ceiling stains, mould, warm spots on the floor and a boiler that keeps losing pressure. Call us if you notice any of these.

What should I do first if a pipe bursts?

Turn off the water at the stopcock immediately. It's usually under the kitchen sink, in a downstairs cupboard or where the supply enters the house. Switch off electrics near the water if it's safe, open cold taps to drain the pipes, move valuables, then call a 24-hour plumber.

What should I do if my basement floods?

Stay out of the water if there's any chance it's reached sockets or appliances, and turn off the electricity at the consumer unit if you can do so safely. If a pipe has burst, turn off the stopcock. Photograph the damage for your insurer, then call us.

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